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For Hosts

Preparing for a booking? Review the Host Safety & Insurance Guide.

Yes. Creating a listing is free. You can build your listing, upload photos, and receive inquiries and booking requests without paying anything up front.

Hosts pay nothing to list or receive booking requests on VenueMagnet. Guests pay a $29 VenueMagnet reservation fee only when a booking request is accepted and confirmed.

You’ll see the guest’s requested dates and times, guest count, and the message. You can respond, ask questions, and then accept, reject, or counter with different terms.

An inquiry is for questions and availability checks. A booking request is a specific request to reserve a time slot. Booking requests can be accepted, rejected, or countered.

After a booking is confirmed, the guest pays the venue rental directly to you using the payment method you agree on together. VenueMagnet does not collect or forward the venue rental; we only collect the VenueMagnet reservation fee from the guest when a booking request is accepted.

Yes. You control who books your space. If a request doesn’t fit your rules or schedule, you can reject it or counter with new dates, times, or terms.

The outcome depends on the cancellation policy and how close the cancellation is to the booking start time. The booking details will reflect what applies in that situation. You can also review the Refund Policy.

Use your listing's Hours of Operation settings to choose the days of the week you are open and set opening and closing times for each day. These are your regular weekly open hours; they do not indicate whether a specific date is already booked. Confirm that the requested date and time are available before accepting each booking request.

Yes. Hosts should review their insurance before accepting paid events or productions. A homeowners or commercial policy may not automatically cover short-term venue rentals, events, productions or other commercial activity.

Contact your insurance provider and explain how you plan to use your property. Ask whether your current policy provides appropriate liability and property protection, and discuss any exclusions, limits or additional coverage with a licensed insurance professional.

VenueMagnet does not provide insurance coverage and cannot determine whether your existing policy is adequate. Learn more in our Safety & Payments FAQs.

Yes. Hosts may require guests to provide a Certificate of Insurance before the booking begins. State your insurance requirements clearly in your listing rules and confirm them with the guest through VenueMagnet messages before accepting the booking.

Depending on your insurance provider's recommendations, you may also ask for yourself, the property owner, property manager or another appropriate party to be named as Additional Insured. Confirm the required coverage and documentation with your insurance professional.

A COI provides insurance information; it does not create or change coverage. Additional Insured coverage depends on the policy and applicable endorsements. Neither guarantees that a particular claim will be covered. VenueMagnet does not verify or provide insurance coverage.

Review the booking details with the guest and prepare the property before the booking begins:

  • Confirm the planned activity, attendance or crew count, and vendors.
  • Discuss alcohol, equipment, vehicles, parking and load-in arrangements.
  • Confirm any required insurance documentation, including a COI and applicable Additional Insured endorsements, with your insurance professional.
  • Secure valuables and identify or lock off-limit areas.
  • Photograph or video the property's condition before arrival.
  • Identify and disclose known hazards, remove obvious hazards, and confirm that emergency exits are accessible and unobstructed.
  • Confirm occupancy limits, house rules, cleanup expectations, booking times and overtime rules.
  • Share emergency contacts and access instructions, and keep important agreements in VenueMagnet messages.

Hosts are responsible for their property's safety and applicable requirements. VenueMagnet does not inspect venues or certify their safety. For emergencies, contact emergency services first.

At this time, VenueMagnet does not collect a separate security deposit during checkout. If you require a security deposit, you may collect it directly from the guest using your own preferred method and terms.
Set clear house rules, determine appropriate insurance and COI requirements with your insurance professional, and keep approvals and agreements in VenueMagnet messages so there is a record.
For questions about coverage or booking risks, consult a qualified insurance professional before accepting. VenueMagnet support may assist with platform records and communications but does not act as an insurer or claims administrator. See our property-damage guidance for documentation and next steps.

Still need help?

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Or email us at support@venuemagnet.com.