Terms of Service

Effective Date: August 6, 2025

1. Acceptance of Terms

By accessing or using VenueMagnet ("the Site" or "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all terms and conditions, you may not use the Service.

2. Eligibility

You must be at least 18 years old to use VenueMagnet. By using the Service, you represent that you have the legal authority to enter into this agreement.

3. Modification of Terms

VenueMagnet may modify these Terms at any time. Changes become effective upon posting. Continued use of the Service constitutes acceptance of the updated Terms.

4. Account Registration & Security

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately of unauthorized account use.
• We may suspend or terminate accounts at our discretion.

5. User Content & Conduct

• You are solely responsible for content you upload, submit, or post.
• Unlawful, abusive, deceptive, or fraudulent use is prohibited.
• VenueMagnet may remove content or restrict access at its sole discretion.

6. Marketplace Role & Platform Disclaimer

• VenueMagnet is a neutral online marketplace connecting hosts and guests.
• We do not own, operate, inspect, or control any listed property.
• We are not a party to any agreement between users.
• Users are solely responsible for their interactions, agreements, and conduct.

7. Listings, Bookings, and Payments

• All booking details, availability, pricing, and rules are set by the host.
• Guests are responsible for reviewing listing details prior to booking.
• Payments are processed through third-party payment processors.
• VenueMagnet does not store full payment credentials.

8. Refunds & Cancellations

Refunds and cancellations are governed by our Refund Policy, which is incorporated into these Terms by reference.

By booking through VenueMagnet, you acknowledge and agree to the refund rules described in the Refund Policy.

9. Host Access & Availability

Hosts are responsible for providing accurate access instructions and ensuring availability during the booked time. VenueMagnet is not responsible for host unavailability, access failures, or property conditions.

10. Safety, Property Conditions, and Assumption of Risk

VenueMagnet does not guarantee the safety, legality, or condition of any listing. Guests assume all risks associated with use of a venue.

11. Natural Disasters & Force Majeure

VenueMagnet is not responsible for delays, cancellations, or damages caused by events beyond reasonable control, including natural disasters, severe weather, fires, floods, earthquakes, government orders, or infrastructure failures.

12. No Insurance Provided

VenueMagnet does not provide insurance coverage for hosts or guests. Users are responsible for obtaining any necessary insurance.

13. Prohibited Activities

• Illegal, deceptive, or abusive conduct
• Scraping, reverse engineering, or unauthorized data use
• Interference with site operations
• Impersonation or misrepresentation

14. Intellectual Property

• All Site content and trademarks are owned by VenueMagnet or licensors.
• No copying or redistribution without written consent.

15. Disclaimers & Limitation of Liability

• THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
• VenueMagnet is not liable for indirect, incidental, or consequential damages.
• Use of the Service is at your own risk.

16. Indemnification

You agree to indemnify and hold harmless VenueMagnet from claims arising out of your use of the Service or violation of these Terms.

17. Termination

VenueMagnet may suspend or terminate access at any time without notice.

18. Dispute Resolution

• Disputes will be resolved through binding arbitration or small claims court.
• Class actions are waived.

19. Severability

If any provision is unenforceable, remaining provisions remain in effect.

20. Contact

Questions may be directed to support@venuemagnet.com.