Privacy Policy
Effective Date: August 6, 2025
VenueMagnet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
- Personal Information: When you register, book, or list a space, we may collect your name, email address, phone number, payment information, and other details you provide.
- Usage Data: We collect information automatically about your device, browser, IP address, and how you interact with our site.
- Cookies & Tracking: We use cookies and similar tracking technologies to enhance your experience and analyze usage.
2. How We Use Your Information
- To provide, operate, and maintain VenueMagnet and its services
- To process bookings, payments, and transactions
- To communicate with you about your account, bookings, or inquiries
- To personalize your experience and improve our website
- To detect, prevent, and address fraud or security issues
- To comply with legal obligations
3. How We Share Your Information
- With other users when you make or accept a booking (e.g., your first name, initial, or contact information as needed to facilitate the transaction)
- With payment processors and service providers who help us operate VenueMagnet
- With law enforcement or regulators as required by law or to protect our rights
- With your consent or at your direction
- We do not sell your personal information to third parties for marketing purposes
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Choices
- You may access and update your account information at any time by logging in to VenueMagnet
- You can opt out of marketing emails by following the unsubscribe link in our emails
- Most browsers allow you to control cookies through settings
6. Children's Privacy
VenueMagnet is not intended for children under 18. We do not knowingly collect information from children under 18. If you believe we have, please contact us so we can remove it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Your continued use of VenueMagnet after any changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@venuemagnet.com.